Corporate Privacy Policy
Introduction
Our Corporate Privacy Policy exists to inform our clients about what information Keena Technology collects about clients, and how we use that information to provide the services requested by our clients. This Policy also outlines how our clients can verify the accuracy of this information or request that we delete, change, or update information.
Keena Technology maintains a strong commitment to protect the data of our clients, and we hold ourselves to the highest standards to safeguard that data.
Who We Are
Keena Technology is a leader in software solutions company focusing on solving the complex issues facing companies today.
Information We Collect
Keena Technology collects product usage data related to supporting and improving our systems. From a client data and intellectual property perspective, Keena interacts with, but does not collect any data directly from a client without previous permission.
How We Use Client Information
In order to provide the various services identified in the client’s Master Services Agreement, Keena Technology may retain and utilize client data collected from our products, whether in the course of maintaining those products’ functionality or through further development of those or similar products. Such data may be shared with our partners or the other vendors whom we use to facilitate the functionality of our products. Any data shared with our partners or vendors is subject to the terms of the Master Services Agreement, which requires strenuous data protection procedures. We do not share client data with any other affiliates or use client or personal data for any purposes beyond those specifically called for under the Master Services Agreement.
How We Protect Client Information
Keena Technology remains committed to keeping the data provided by clients secure, and we will take all reasonable and required precautions to protect client data from loss, misuse, or alteration.
Vendors, contractors, and business associates of Keena Technology who have access to client informationare bound by the same standards as Keena Technology, as required by federal and state laws.
How We May Share Client Data
Keena Technology will not share, trade, or sell client data to be used by any business except for the purposes stated within the client’s Master Services Agreement. Additionally, aggregated and statistical data of a client may be shared with that client. All such data sharing is pursuant to the terms and conditions of the Master Services Agreement entered into between Keena Technology and our client.
Pursuant to that Master Services Agreement, Keena Technology may share client data with any person or company that acquires Keena Technology’s business or any portion of the Keena Technology business to which client data relates. Keena Technology will ensure that any person or company to which client data is transferred agrees to abide by the same privacy obligations as Keena Technology.
Keena Technology also reserves the right to share client data to respond to duly authorized information requests of governmental authorities or where required by Federal or State law. We may also share client data in responding to requests from law enforcement officials, government bodies, or judicial authorities to address matters of personal or public safety, national security, litigation, investigations (including data security incident investigations), and other legal matters where the data is pertinent.
How to Review or Change Client Information
It is our goal to ensure that any information Keena Technology receives from our clients is entirely accurate. Clients have a right to correct information provided to Keena Technology pursuant to the Master Services Agreement. At any time, the authorized contact of a client can contact us via the email address or phone number provided on our website, in order to do any of the following:
- Learn what data we have from the client, if any.
- Change/correct any data we have about the client.
- Have us delete any data we have about client.
- Express any concern about our use of client’s data.
Website Privacy Statement
This privacy notice discloses the privacy practices for the website of Keena Technology: eenatech.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What information we collect;
- With whom it is shared;
- How it can be corrected;
- How it is secured;
- How policy changes will be communicated; and
- How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to respond to your inquiry.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Sharing
Sometimes we partner with other related companies to provide specific products or services. When our clients sign up for our services, we will share names or other contact information that is necessary for the third party to provide these services.
Security
We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline. We do not collect sensitive information (such as billing information) using this website.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Some of our business partners may use cookies on our site. However, we have no access to or control over these cookies.
Links
This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Notification of Changes
Whenever material changes are made to the privacy notice, we will provide a notification here, on our website, within our privacy policy.
Website Content Issues
We at Keena Technology strive for quality and accuracy. Should you have a concern with any of the content of our website, including any content which is potentially inaccurate, defamatory, infringing or troublesome, we ask that you please contact us. Please notify us at sales@keenatechnology.com.